Bad service and inconsistent food

I believe I'm making a point of trying to eat at a restaurant twice before giving it a review. I did so with the Gambler's Grill, but sometimes you don't want to go back. In the case of The Original Pancake House, I won't make the mistake a third time. (I did eat at one of these restaurants at Green Valley Ranch, but this review is specific to this particular property). Both times were lunch outings, so I ordered a sandwich both times. This is not a restaurant to eat at for anything other than breakfast, really. Hence the name, I suppose, breakfast seems to be a better choice. I ordered a sub sandwich the first time, which was okay but nothing to Yelp about. The second time I wanted to change things up so I ordered a Grilled Ham & Cheese. When the order arrived 30 minutes later (making us late to get back to work), all I received was a small sandwich and a few hash browns. I paid $8.19 for this? I was fairly annoyed not only by the wait but by the inconsistency in the size of their meals. The sub sandwich was much larger and filling and took half the time to get to me than this second time around. People next to us, who arrived later, received their order first. The food was fine, but I've had better elsewhere (such as Gambler's Grill).