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Mark Rich's New York Pizza & Pasta

7930 W Tropical Pkwy , (Centennial Ctr) 
Las Vegas, NV 89149
Phone: (702) 645-3337
Website: lasvegas.citysearch.com...



Reviews
Reviews: 1

Posted on 12/24/2009

WORST EVER!!!
Ok is it really that hard to get a pizza and chicken fingers? Ok I will never order from here again and this is why! 1. The person on the other end of the phone must have been a moron! 2. the food was COLD 3. the order was wrong I ordered chicken fingers not WINGS 4. Oh and I actually gave the drive a tip but I was bent on that too he forgot half the order. Really How do you forget half the food you are delivering? When I arrived at the place the person, I had to talk too looked like a FOOT and there was no apology at all. 5. the pizza was stuck all over the box.
Overall
1 star rating

Quality 1 star rating
Service 1 star rating
Value 1 star rating

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Teacher32

Posted on Citysearch on 9/26/2009
Surprise Attitude and Poor Service
It?s not often that you can get service with an attitude and that?s exactly what I got last Saturday night at Mark Riches New York Pizza.

You see, it was Saturday night when we started talking about what to do for dinner and where to go. Many restaurants surfaced during the conversation, but were quickly dismissed. After a short time the discussion came back to Pizza and to one of the dismissed pizza?s; Mark Riches. For whatever reason, our experience with the restaurant has been mixed in areas of prompt service or food quality. Anyway, it was getting late, Marc Riches was right down the street so we decided to give it one more try.

When we arrived, they were not busy and we were able to be seated immediately. A few different people came up to the table quite quickly and offered to take our drink order. Soon thereafter, we were asked for our main course selections, which made me encouraged with the change in direction from the last time we were here!

Our order was all Pizza. An extra large pepperoni pizza for the kids and my wife, and a personal pan sausage and onion pizza for me. Since we ordered food from the same kitchen, our expectations were that the timing of the food order would not be a problem.

Approximately 15 to 20 minutes after our order was placed, things started to fall apart. First, as the waitress delivered our extra large pepperoni pizza, she commented that the small pizza would have to be re-made. There was an error made in the kitchen and the Sausage and onion pizza came out as a sausage and olive pizza. My initial reaction was, ?are you kidding me? Here we go again?.?

You may have guessed that in the time it takes to re-make a pizza, my wife and the kids totally consumed the extra large pizza. So the result of the error is that our family did not get to eat together. You see this is the most important point since, this is why we were careful in the beginning to order from the same kitchen.

When I approached the Manager/Owne
Overall
1 star rating

Quality 0 star rating
Service 0 star rating
Value 0 star rating

RJhutch

Posted on Citysearch on 12/27/2008
worst pizza I've ever had
The pizza here is the worst pizza I've ever had and theres some tough competition in that category, it was overpriced and tasted worse than a red baron pizza from the grocery store. My kids and their friends would not eat it. I tried one slice and it was total rubbish!!! I believe most of these reviews are written by the owners or friends, This is a true review.
Overall
1 star rating

Quality 0 star rating
Service 0 star rating
Value 0 star rating

Reviews: 19

Posted on 11/4/2008

The best pizza in the NW
True NY pizza. We are from NY and we were afraid we wouldn't find any pizza this good in LV. Try the CALZONE too. We like this place also because the staff is so nice
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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smc0016

Posted on Citysearch on 2/6/2008
great pizza
They have some of the best pizza in town. I haven't had any other entrees, but my family has and they all love it too.
Overall
5 star rating

Quality 0 star rating
Service 0 star rating
Value 0 star rating

lovinlv76
Reviews: 29

Posted on 4/6/2007

Was slightly disappointed
Their pizza was good. Garlic knots were disappointing. We had delivery and the delivery time was 1 hour and it took 1 hour and 20 minutes. Ordered at 4:30pm on a week night!
Overall
3 star rating

Quality 0 star rating
Service 0 star rating
Value 0 star rating

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sportsnmorelv
Reviews: 20

Posted on 3/29/2007

Food is Good
One thing I find is that during lunch, employees don't always spent time on you. They seem to be distracted and the service suffers especially on Saturday. Most of the time for dinner, food is much better.
Overall
3 star rating

Quality 0 star rating
Service 0 star rating
Value 0 star rating

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Reviews: 8

Posted on 3/25/2007

Could be better.
I've been there several times and the food is hit or miss. One day, the garlic knots could be great and the next, they could be absolutely terrible. Service is relatively slow, even when they're not very busy. On more than one occasion, I received my entree before my appetizer. Ad in front of store for lunch special is misleadingsays 2 slices of pizza for $4.75, but when I saw my bill, I was charged twice. Waitress said it was because special only applies to CHEESE pizza, not any other toppings. That was the last straw for meI'LL NEVER GO BACK.
Overall
2 star rating

Quality 0 star rating
Service 0 star rating
Value 0 star rating

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Reviews: 5

Posted on 2/4/2007

Good Quality, Close Quarters
This place has excellent pizza and a friendly atmosphere. The menu has a lot of options from thin to thick crust pizzas, pastas and salads. We ordered a small pizza and a salad to split and it was a great meal. The restaurant is small and there was a short wait for a table. The turn around is pretty quick, there just isn't a lot of space to wait for your table along with the people waiting for takeout orders.
Overall
4 star rating

Quality 0 star rating
Service 0 star rating
Value 0 star rating

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aprilmia
Reviews: 72

Posted on 11/12/2006

Great pizza and Itailian food.
Best pizza in town. Large menu. Homade italian entrees. Good value. They have a large delivery area. Great service. Nice place to eat in or take out.
Overall
5 star rating

Quality 0 star rating
Service 0 star rating
Value 0 star rating

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